“A new job is like a blank book and you are the author.”

— Unknown

Retail Team Member
Dan & Debbie’s Creamery

REPORTS TO: General Manager / Events + Retail Manager
TYPE: Part-time

EXPERIENCE: None required

Date posted: July 18, 2023

Dan & Debbie’s Creamery is a small modern-day dairy production facility and retail store located in Ely, Iowa. It is our mission to provide our region with a unique farm-to-table dairy experience through the production of small batch, exceptionally-made dairy products; all while adding value to our family dairy farm with sustainability, innovation and animal welfare in mind.

We are searching for a highly motivated, dedicated, and passionate people who will actively provide an exceptional experience for customers visiting the creamery. This person does not have to have any previous work experience, but they do need to come with a positive attitude and a willingness to work.

Our ideal candidate will learn a great deal of transferrable skills that they can carry with them the rest of his or her life.


  • Assist the creamery retail store daily functions are met by providing exceptional service of products and service to customers.
  • Providing a top notch welcome to customers upon arrival and thank them for visiting us at the completion of their visit or transaction
  • Assist customers with comments, questions and concerns
  • Serve up smiles with the scoops of ice cream ordered by customers
  • Engage with customers in a sincere and friendly manner while they are with us; encouraging them to experience everything we have to offer and suggest products
  • Keep the store shelves, cooler and freezer fully stocked with products
  • Responsible for daily prep-work and clean-up, ensuring that all areas of the store are maintained, clean and well organized and reflect the standards of our brand
  • Work as a team to achieve department goals as set forth and communicated
  • Develop an expert knowledge of the retail store and product offerings available to customers
  • A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role
  • Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability


  • Excellent customer service skills (friendly, courteous and willing to help)
  • Must work well with a team
  • Positive and hardworking
  • Must be available for varied shifts between 10:00 a.m. and 9:00 p.m., Monday through Sunday.
  • Basic reading and math skills
  • Basic computer skills
  • Ability to multi-task and problem-solving skills
  • Ability to stand for an entire shift
  • Must be at least 16 years of age to apply
  • Lift, push and carry weight limits up to 50 pounds

Dan & Debbie’s Creamery, Inc. is a privately held corporation that was founded in 2016 that uses sustainably produced milk from our family farm to make small batch, high quality dairy products. The shop connected to the production facility is home to ice cream by the scoop and a small market full of local Iowa-made products from farmers, growers and producers. As a company we believe in: integrity and honesty, working together as a team, leading our industry, trying new things through innovation, taking care of our land and resources, and going above and beyond to get the job done.

Dan & Debbie’s Creamery, Inc. offers a unique work experience where we offer flexible scheduling to accommodate other extracurriculars.

If you’re interested in this job please stop in our store to fill out and application or apply online. We’d love to meet you!